Question 1

How can I book an appointment?

Accepted Answer

You can book online through our booking page, call us directly, or contact us by email. For urgent issues, phone is the fastest option.

Question 2

How quickly can I be seen?

Accepted Answer

For most non-urgent consultations, we usually offer same-day or next-day appointments. Urgent medical cases are prioritized.

Question 3

Can I request a clinic visit or a visit at my location?

Accepted Answer

Yes. During booking, you can choose either a clinic visit or a visit at your location. Home/hotel visits include an additional travel surcharge.

Question 4

Can I cancel or reschedule my appointment?

Accepted Answer

Yes. Please contact us as early as possible. According to our terms, cancellations should be made at least 24 hours in advance to avoid possible cancellation fees.

Question 5

What medical services do you provide?

Accepted Answer

We provide a broad range of medical services in Rhodes, including general practice, emergency care, internal medicine, and multiple specialties. You can review all available services on our Services page.

Question 6

Do you handle urgent cases?

Accepted Answer

Yes. We handle urgent non-life-threatening cases and prioritize emergency assessments when immediate medical evaluation is needed.

Question 7

Can I receive medical documents after my visit?

Accepted Answer

Yes. We can provide legally valid receipts and medical reports after your consultation. These are commonly used for travel records or insurance reimbursement requests.

Question 8

What languages do your doctors speak?

Accepted Answer

Our medical team supports 8 languages: English, Greek, German, Italian, Swedish, Norwegian, French, and Hebrew.

Question 9

Can I request a doctor who speaks my language?

Accepted Answer

Yes. Let us know your preferred language when booking and we will match you with the most suitable available doctor whenever possible.

Question 10

How much does a consultation cost?

Accepted Answer

Consultation pricing depends on the selected service and visit type. You can see estimated pricing during online booking before confirmation.

Question 11

Which payment methods do you accept?

Accepted Answer

We accept cash (EUR), credit cards, and debit cards. Payment is required at the time of service.

Question 12

Do you work directly with insurance funds?

Accepted Answer

We do not cooperate directly with insurance funds. However, we provide legal receipts and medical documentation so you can request reimbursement from your insurer.

Question 13

I am a tourist in Rhodes. Can I still book an appointment easily?

Accepted Answer

Absolutely. We are experienced in treating visitors and travelers in Rhodes. You can book quickly online or by phone and we will guide you through the process in your preferred language.

Question 14

What should I bring to my appointment?

Accepted Answer

Please bring an ID/passport, any relevant medical records, current medication list, and insurance details if you plan to request reimbursement later.

Question 15

What should I do in a life-threatening emergency?

Accepted Answer

For life-threatening emergencies, call 112 immediately. Our urgent service is intended for urgent but non-life-threatening medical conditions.

Question 16

Can I get follow-up support after my visit?

Accepted Answer

Yes. If follow-up is needed, our team will advise the next medical steps and help you arrange further care, re-evaluation, or specialist referral when appropriate.

Question 17

How can I contact you quickly if I still have questions?

Accepted Answer

You can reach us by phone or through our contact page. If your concern is urgent, calling us directly is the fastest way to get assistance.

Frequently Asked Questions

Appointments & Availability